Returns and Print Issue Review

Custom products require clear approval

The final policy should explain when custom work becomes nonreturnable, how proofs are approved, and which production issues qualify for review.

Document a print issue

Customers should retain packaging, photograph the full product and affected area, and provide the order reference within the approved review window.

Policy approval required

This page is a structural draft, not a binding returns promise. Production leadership and counsel must approve the final language.